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Troubleshooting

Confirm the events are being sent​

To confirm that events are being sent, you can utilise our Live Event Feed in the project settings.

  1. Navigate to the 0xArc App.
  2. Click on the Projects dropdown at the top of the sidebar on the left.
  1. Click on the "Project Settings" option
  1. Scroll to the "Live Event Feed" section at the bottom of the page.
  1. When you emit events via the SDK, you should see them appear in the Live Event Feed. If you see them coming through, success!

Still having trouble?​

First, ensure you have followed the Installation Guide and have the SDK installed correctly.

Secondly, ensure you have configured your API key. If you are unsure how to retrieve your API key, please refer to the Retrieve API Key guide.

If you are still having trouble, please reach out to us via Intercom on the 0xArc App, via twitter or via email.